Personalising your decoration is easy! Simply select the product you want and enter the names, dates, or special messages in the personalisation box on the product page.

We offer a variety of personalisation options depending on the item. Typically, you can add:

• Names
• Dates (e.g., "Baby's First Christmas 2024")
• Short messages or greetings Check each product page for specific customisation options!

Once your order is placed, it typically takes 3 business days to craft your personalised decoration. After that, shipping time depends on your location and the shipping method selected at checkout. We offer a tracked shipping option through An Post

Because we start working on your custom item shortly after your order is placed, changes to personalisation details are limited. If you need to make a correction, please contact us within 24 hours of placing your order. After this window, we may not be able to make adjustments.

We offer a beautiful gift bag option. During checkout, simply select the "Include Gift Bag" option, and we’ll include a festive bag, ready to be placed under the tree.

Because our products are custom-made just for you, we cannot accept returns or exchanges on personalised items unless there is a defect or error on our part. Please review your personalisation details carefully before placing your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery, and we’ll resolve the issue promptly.

Unfortunately no, we only ship to Ireland

Yes, we offer bulk orders and can work with you to create personalised decorations for events, corporate gifts, or large gatherings. Please contact our sales team at info@personaliseddecorations.ie for more details and pricing.

Absolutely! Once your order has shipped, you will receive a confirmation email with tracking details.

We accept all major credit cards (Visa, MasterCard), PayPal, ApplePay and other popular payment methods. You can select your preferred payment option during checkout.